LIMITED PRODUCT WARRANTY
Pentair Thermal Management warrants all goods listed below against faulty workmanship and use of defective materials when such goods are properly installed, operated, and maintained according to product documentation. All documentation regarding proper use and installation can be found on our web site at www.pentairthermal.com.
Brand Type
Raychem Heating cables, connection kits and accessories
Raychem Thermostats, controllers, panels, contactors, sensors and accessoriesThis warranty remains in force for a period of two (2) years from date of purchase. This warranty is only valid for products purchased and installed within the United States, Canada, Central American, or South American countries. This warranty can be amended only by a written instrument signed by a duly authorized officer of Pentair Thermal Management. This warranty expressly excludes Pentair Thermal Management’s PetroTrace and TracLoc product lines.
• What Will We Do to Correct Problems?
Pentair Thermal Management will examine and confirm that any alleged product issue covered by this Limited Warranty actually exists and occurred in the course of proper and normal use and was not caused by accident, misuse, neglect, alteration or improper installation, operation, maintenance, repair, or testing, or such other cause outside of the responsibility of Pentair Thermal Management under this Limited Warranty. Pentair Thermal Management will repair such goods or supply replacement goods or credit Buyer’s account for goods covered by this Limited Product Warranty, whichever Pentair Thermal Management may elect at its sole discretion.• How Do You Get Service?
The Buyer should promptly notify Pentair Thermal Management, or their Pentair Thermal Management Representative, either by written correspondence or by e-mail within thirty (30) days after discovery of an alleged warranty issue. Detailed warranty claim information will be requested at this time and must be supplied by the Buyer. The Buyer may then be asked to return the goods, postage paid, to the location given by Pentair Thermal Management.Pentair, Tracetek and Pyrotenax are owned by Pentair or its global affiliates. All other trademarks are the property of their respective owners.
Pentair reserves the right to change specifications without prior notice.
© 2013-2015 Pentair.
• What Does This Product Warranty Not Cover?
Goods subjected to misuse, neglect, alteration or improper installation, operation, maintenance, repair, or testing (or such other act or omission, not attributable to Pentair Thermal Management) are not covered by this Limited Product Warranty. Pentair Thermal Management shall in no event be liable for the cost of removal or installation, for loss or damage to or loss
of use of facilities or other property, loss of revenue, loss of use of revenue, loss of anticipated profits, or other damages or costs of any kind whatsoever, whether direct, indirect, incidental, or consequential, and in no event shall Pentair Thermal Management’s liability exceed an amount equal to the sales price.• What Must You Do to Keep the Warranty in Effect?
Properly install, operate and maintain your Pentair Thermal Management system as specified in the associated Pentair Thermal Management installation literature.• How Does State/Provincial Law Relate To This Warranty?
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER REPRESENTATIONS, WARRANTIES, OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT, AND OF ANY OTHER OBLIGATION OR LIABILITY ON THE PART OF PENTAIR THERMAL MANAGEMENT, WHETHER BY STATUTE, CONTRACT, STRICT LIABILITY, TORT OR OTHERWISE.
If the goods are a consumer product in Buyer’s jurisdiction, Buyer may have additional legal rights under the applicable national/state/provincial legislation governing the sale of consumer goods. As a result, the above exclusions and/or limitations on the warranty may or may not apply.