RadiantPERT ™ HEATING, COOLING, and SNOW MELTING LIMITED WARRANTY From Watts Radiant™
1. Watts Radiant warrants its RadiantPERT tubing, fittings, and factory manufactured manifolds to be free of defects in material and workmanship when used under normal conditions in hydronic heating, cooling, and snow melting systems. Tubing is warranted for a period of twenty-five years from the date of manufacture. Watts Radiant manufactured manifolds and fittings are warranted for a period of two years from the date of manufacture. All other RadiantPERT accessories are warranted for a period of one year from the date of installation.
2. In the event of any such defects during the warranty period, Watts Radiant’s obligation will be to repair or replace, at its discretion, any material that is covered under this warranty and proven to be defective. In the event of a system malfunction or leak caused by defective materials (and not by incorrect installation procedures, handling procedures or jobsite conditions) a reasonable, preapproved amount will be allowed for repair materials and repair labor. In the event of a leak occurring in a factory manifold, you may contact Watts Radiant for a free replacement manifold or any needed parts (freight prepaid). In the case of field-assembled manifolds, Watts Radiant warrants the quality and serviceability of the individual components sold by Watts Radiant that the contractor incorporates in that manifold, but Watts Radiant cannot warrant the complete manifold assembly or any field-assembled connections. That is the responsibility of the installing contractor.
3. In order to qualify for a warranty remedy under paragraph 2 above, you must contact Watts Radiant in advance and receive a written authorization for this allowance. Repair materials, repair labor and freight expenses not authorized in writing in advance by Watts Radiant in this way will not be compensated.
4. To qualify for the above warranty you must do the following:
a. Use good construction techniques to install our materials, as specified in our current design and installation guidelines and technical notes. This must include field pressure testing our materials before they are covered by concrete or otherwise made inaccessible.
b. Install our materials according to all specific instructions furnished for your installation.
c. Install RadiantPERT in a system that will not operate at temperatures exceeding ratings as marked on the tubing.
d. Product must be installed in compliance with all applicable plumbing, heating, cooling, and/or mechanical codes.
5. Evidence of tampering, mishandling, neglect, accidental damage, freeze damage, or unauthorized repairs that cause damage to Watts Radiant products will void any warranty coverage. All design and tubing-to manifold connections are specifically excluded from the terms of this warranty.
6. Watts Radiant provides a complete radiant system offering so that it is possible to complete an installation with Watts Radiant products. However, it is possible that other manufacturers’ tubing and/or fittings may be installed in any given installation. Provided that the tubing and/or fittings are manufactured to the applicable ASTM standards, and have been certified by a recognized thirdparty testing agency, the Watts Radiant product in the given installation will continue to be covered under this warranty. In the event of a system malfunction or leak that has other tubing and/or fitting manufacturers’ components installed within the failed system, Watts Radiant will be responsible only for Watts Radiant products. Products manufactured by another company should be reported to that manufacturer for their warranty response.
7. THE WARRANTY SET FORTH HEREIN IS GIVEN EXPRESSLY AND IS THE ONLY WARRANTY GIVEN BY WATTS RADIANT WITH RESPECT TO THE PRODUCTS IN PARAGRAPH 1. WATTS RADIANT MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED. WATTS RADIANT HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
8. The remedy described above shall constitute the sole and exclusive remedy for breach of warranty, and, apart from that remedy, Watts Radiant shall not be responsible under any legal theory for any incidental, special or consequential damages, including without limitation, lost profits or the cost of repairing or replacing other property which is damaged if the products do not work properly, other costs resulting from labor charges, delays, vandalism, negligence, fouling caused by foreign material, damage from adverse water conditions, adverse chemical environments, or any other circumstances over which Watts Radiant has no control. This Limited Warranty shall be invalidated by any abuse, misuse, misapplication or improper installation of the products.
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion or limitation of incidental or consequential damages. Therefore the above limitations may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights that vary from state to state. You should consult applicable state laws to determine your rights. SO FAR AS IS CONSISTENT WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT.
RadiantPEX+™ and RadiantPEX® HEATING, COOLING, and SNOW MELTING LIMITED WARRANTY From Watts Radiant™
1. Watts Radiant warrants its RadiantPEX+ & RadiantPEX cross-linked polyethylene tubing, fittings, and factory manufactured manifolds to be free of defects in material and workmanship when used in hydronic heating, cooling, and snow melting systems. This limited warranty for tubing is valid for a period of twenty-five years from the date of manufacture. This limited warranty for Watts Radiant manufactured manifolds and fittings expires two years from the date of manufacture. All other RadiantPEX+ & RadiantPEX accessories are warranted for one year after date of installation.
2. Watts Radiant’s obligation will be to repair or replace, at its discretion, any material proven to be defective when such material is covered under the following limited warranty.
3. In order to qualify for a labor allowance to repair or replace defective materials, you must contact Watts Radiant in advance and receive a written authorization for this allowance. Labor and freight expenses not authorized in writing in advance by Watts Radiant will not be compensated.
4. In the event of a system malfunction or leak caused by defective materials (and not by incorrect installation procedures or damage from handling procedures/jobsite conditions) repair materials and a reasonable labor allowance will be allowed. In the event of a leak occurring in a factory manifold, you may contact Watts Radiant for a free replacement manifold or any needed parts (freight prepaid). In the case of field-assembled manifolds, Watts Radiant warrants the quality and serviceability of the individual components sold by Watts Radiant that the contractor incorporates in that manifold, but Watts Radiant cannot warrant the complete manifold assembly or any field-assembled connections. That is the responsibility of the installing contractor.
5. To qualify for the above warranty you must do the following:
a. Use good construction techniques to install our materials, as specified in our current design and installation guidelines and technical notes. This must include field pressure testing our materials before they are covered by concrete or otherwise made inaccessible.
b. Install our materials according to all specific instructions furnished for your installation.
c. Install RadiantPEX+ or RadiantPEX in a system that will not operate at temperatures exceeding ratings as marked on the tubing.
d. Product must be installed in compliance with all applicable plumbing, heating, cooling, and/or mechanical codes.
6. Evidence of tampering, mishandling, neglect, accidental damage, freeze damage, or unauthorized repairs that cause damage to Watts Radiant products will void any warranty coverage for these particular damages, although it will not void warranty coverage for unrelated items. Field repair joints and tubing-to-manifold connections are specifically excluded from the terms of this warranty.
7. Watts Radiant provides a complete radiant system offering so that it is possible to complete an installation with Watts Radiant products. However, it is possible that other manufacturers’ tubing and/or fittings may be installed in any given installation. Providing that the tubing and/or fittings are manufactured to the applicable ASTM standards, and have been certified by a recognized third-party testing agency, the Watts Radiant product in the given installation will continue to be covered under this warranty. In the event of a system malfunction or leak that has other tubing and/or fitting manufacturers’ components installed within the failed system, Watts Radiant will be responsible only for Watts Radiant products. Products manufactured by another company should be reported to that manufacturer for their warranty response.
WATTS RADIANT DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WATTS RADIANT FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE OR LOSS OF USE OR THE COST OF REPLACING OR REPAIRING OTHER PROPERTY WHICH IS DAMAGED IF THIS PRODUCT DOES NOT WORK PROPERLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF WATTS RADIANT HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.
8. Some states do not allow the exclusion or limitation of incidental or consequential damages and some states do not allow limitations on how long implied warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
RadiantPEX-AL
HEATING and SNOWMELTING WARRANTY
From Watts Radiant™
1. Watts Radiant warrants its RadiantPEX-AL cross-linked polyethylene/aluminum/cross linked polyethylene tubing, fittings, and factory manufactured manifolds to be free of defects in material and workmanship when used in hydronic heating and snowmelting systems. This warranty for tubing is valid for a period of twenty-five years from the date of manufacture, unless Watts Radiant issues a special written warranty specifying a different period of time. This warranty for Watts Radiant manufactured manifolds and fittings expires two years from the date of manufacture. All other RadiantPEX-AL accessories are warranted for one year after date of installation.
2. Watts Radiant’s obligation will be to repair or replace, at its discretion, any material proven to be defective when such
material is covered under the following limited warranty.
3. In order to qualify for a labor allowance to repair or replace defective materials, you must contact Watts Radiant
in advance and receive a written authorization for this allowance. Labor and freight expenses not authorized in
writing in advance by Watts Radiant will not be compensated.
4. In the event of a system malfunction or leak caused by defective materials (and not by incorrect installation procedures
or damage from handling procedures/jobsite conditions) repair materials and a reasonable labor allowance will be allowed. In the event of a leak occurring in a factory manifold, you may contact Watts Radiant for a free replacement manifold or any needed parts (freight prepaid). In the case of field-assembled manifolds, Watts Radiant warrants the quality and
serviceability of the individual components sold by Watts Radiant that the contractor incorporates in that manifold,
but Watts Radiant cannot warrant the complete manifold assembly or any field-assembled connections. That is the
responsibility of the installing contractor.
5. To qualify for the above warranty you must do the following:
a. Use good construction techniques to install our materials, as specified in our current design and installation guidelines and technical notes. This must include field pressure testing our materials before they are covered by concrete or otherwise made inaccessible.
b. Install our materials according to all specific instructions furnished for your installation.
c. Install RadiantPEX-AL in a system that will not operate at temperatures exceeding 200°F at 80 PSIG, or as marked on the tubing.
d. Product must be installed in compliance with all applicable plumbing, heating, and/or mechanical codes.
6. Evidence of tampering, mishandling, neglect, accidental damage, freeze damage, or unauthorized repairs that cause damage to Watts Radiant products will void any warranty coverage for these particular damages, although it will not void warranty coverage for unrelated items. Field repair joints and tubing-to-manifold connections are specifically excluded from the
terms of this warranty.
7. Watts Radiant provides a complete radiant system offering so that it is possible to complete an installation with Watts Radiant products. However, it is possible that other manufacturers’ tubing and/or fittings may be installed in any given installation. Providing that the tubing and/or fittings are manufactured to the applicable ASTM standards, and have been
certified by a recognized third-party testing agency, the Watts Radiant product in the given installation will continue to be covered under this warranty. In the event of a system malfunction or leak that has other tubing and/or fitting manufacturers’ components installed within the failed system, Watts Radiant will be responsible only for Watts Radiant products. Products manufactured by another company should be reported to that manufacturer for their warranty response.
WATTS RADIANT DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF THE MERCHANTABLE OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WATTS RADIANT FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF WATTS RADIANT HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER.
8. Some states do not allow the exclusion or limitation of incidental or consequential damages and some states do not allow limitations on how long implied warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Electric Floor-warming Products 25-year Limited Warranty
Watts Radiant (the Company) warrants its electric floor heating mats and cables (the Products) to be free from defects in materials and workmanship for twenty-five (25) years from the date of
manufacture. Thermostats and controls sold by Watts Radiant are warranted, parts and materials, for two (2) years from the date of purchase. The sole remedy for controls is product replacement. This warranty is only provided to customers who purchase the Products from authorized resellers, and is transferable to subsequent owners of properties where the Products are initially installed.
Under this Limited Warranty, the Company will provide the following:
If the Product is determined by the Company to be defective in materials and workmanship, and has not been damaged as a result of abuse, misapplication or modification, the Company will refund all or part of the manufacturer’s published list price of the Product at the time of purchase in accordance with the following: 100% for the first ten (10) years, then prorated on a diminishing 25-year scale for the remaining warranty period.
For example:
(1) Product found defective in the 5th year will receive the full manufacturer’s published list price of the Product at the time of purchase;
(2) Product found defective in the 15th year, with 10 years remaining in the warranty period, will receive 10/25ths of the manufacturer’s published list price of the Product at the time of purchase.
In order to make a claim, you must:
(a) Provide the Company with sufficient details relating to the nature of the defect, the installation, the history of operation, and any repairs that may have been made.
(b) At the Company’s discretion and at the owner’s expense, ship the Product to the Company or the Company’s local representative or distributor.
(c) Provide proof that the Product was installed in accordance with the applicable Product Installation Manual and any special written design or installation guidelines by the Company for this project.
(d) Provide proof that the Product was installed in accordance with the National Electrical Code (NEC) or the Canadian Electrical Code (CEC), and all applicable local building and electrical codes.
(e) Provide a retail sales receipt or proof of purchase. The following are not covered by this Limited Warranty:
(a) Any incidental or consequential damage, including inconvenience, loss of time or loss of income.
(b) Any labor or materials required to repair or replace the Product or control, not authorized in writing by the Company.
(c) Any labor or materials required to remove, repair or replace flooring materials.
(d) Any freight or delivery costs related to the Product, the control, or any related flooring or electrical products.
The Company assumes no responsibility under this warranty for any damage to the Product caused by any trades people, visitors on the job site, or damage caused as a result of post-installation
work. The staff at the Company is available to answer any questions regarding the proper installation or application of the Product at this toll-free phone number: (800) 276-2419. If you are ever in doubt about the correct installation procedure to follow, or if the Product appears to be damaged, you must call us before proceeding with the installation, or proposed repair.
THE COMPANY DISCLAIMS ANY WARRANTY NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY FURTHER DISCLAIMS ANY RESPONSIBILITY FOR SPECIAL, INDIRECT, SECONDARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR USE OF THIS PRODUCT, INCLUDING INCONVENIENCE OR LOSS OF USE. THERE ARE NO
WARRANTIES WHICH EXTEND BEYOND THE FACE OF THIS DOCUMENT. NO AGENT OR REPRESENTATIVE OF THE COMPANY HAS ANY AUTHORITY TO EXTEND OR MODIFY THIS WARRANTY UNLESS SUCH EXTENSION OR MODIFICATION IS MADE IN WRITING BY A CORPORATE OFFICER. DUE TO DIFFERENCES IN BUILDING AND FLOOR INSULATION, CLIMATE, AND FLOOR COVERINGS, THE COMPANY MAKES NO REPRESENTATION THAT THE FLOOR TEMPERATURE WILL ACHIEVE ANY PARTICULAR TEMPERATURE, OR TEMPERATURE RISE. UL® STANDARD LISTING REQUIREMENTS LIMIT THE HEAT OUTPUT OF REGULAR MATS AND CABLES TO 15 WATTS PER SQUARE FOOT DEPENDING ON CABLE INSTALL SPACING, AND UNDERFLOOR MATS TO 10 WATTS PER SQUARE FOOT, AND AS SUCH, USERS MAY OR MAY NOT BE SATISFIED WITH THE FLOOR WARMTH THAT IS PRODUCED. THE COMPANY DOES WARRANT THAT ALL PRODUCTS WILL PRODUCE THE RATED OUTPUT LISTED ON THE PRODUCT NAMEPLATE, WHEN OPERATED AT THE RATED VOLTAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages and some states do not allow limitations on how long implied warranties may last. Therefore, the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. SO FAR AS IS CONSISTENT
WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO TWENTY-FIVE YEARS FROM THE DATE OF MANUFACTURE.